Shipping Policy
At Dala Rose, we are proud to serve customers throughout the United Kingdom with reliable and efficient shipping. Below you will find all essential information regarding the delivery of your favourite fashion items.
1. General shipping information
We currently ship throughout the United Kingdom.
Shipping options, costs, and delivery times may vary depending on your location and the size and weight of your order.
2. Order processing time
Orders are usually processed within 2-3 working days (Monday to Friday), excluding weekends and public holidays.
During busy periods or promotions, delivery times may be slightly longer. We will notify you of any delays.
3. Shipping costs
Free shipping – We offer free shipping on all orders, with no minimum order amount.
4. Estimated delivery time
Once your order has been processed, you can expect the following:
- Order processing time: 2-3 working days (Monday to Friday)
- Delivery time: 4-9 working days (Monday to Friday)
- Total delivery time: 6-12 working days
- Latest order time: 18:00
- Time zone: (GMT) Greenwich Mean Time – London
Please note: delivery times are estimates and may change due to delays with the carrier or extreme weather conditions.
5. Shipping restrictions
We do not ship to PO box addresses, military addresses (APO/FPO/DPO), or restricted access areas.
For some products, shipping restrictions may apply due to UK regulations or carrier restrictions.
6. Failed delivery or returns
In the event of failed delivery attempts, an incorrect address, or an undeliverable shipment, orders can be returned to us.
Should this situation arise, we will contact you to discuss the possibility of reshipment. This may incur additional shipping costs.
7. Lost or damaged shipments
If your shipment is lost or damaged during transit, please contact us immediately at info@dalarose.com .
We are working with the carrier to clarify the problem and find a solution as soon as possible.
8. Update to the shipping policy
We may adjust our shipping policy from time to time to comply with the requirements of Google Shopping Ads or to improve our services.
The most recent version is always available on this page.
(Last updated: 20-01-2026)
9. Contact details
Store name: Dala Rose
Company name: Sopro Marketing
Address: Salland 1, 1948 RE Beverwijk, Netherlands
KvK nummer: 73780049
BTW nummer: NL002388151B71
Phone: +31 6 14552223
Email: info@dalarose.com
Monday to Friday | 09:00 – 17:00 (GMT)
Weekends | 11:00 – 16:00 (GMT)
We do our utmost to respond to questions within 24 hours.