Frequently Asked Questions

Which payment methods do you accept?

We accept the following payment methods:

  • Shop Pay
  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Maestro
  • Google Pay
  • Klarna
  • Maestro

Is delivery free?

  • Yes, we offer free shipping for all orders within the Netherlands.

In what currency is the store and are the products displayed?

  • All products displayed on our website are in EUR (€).

How long does my delivery take?

  • Order cutoff: 17:00 (GMT+1) Central European Standard Time (Amsterdam)
  • Order processing time: 1-3 working days (Monday to Friday) to ship the order (you will be notified and receive your tracking code as soon as we do so).
  • Shipping time: 4-6 business days (Monday to Friday)
  • Delivery time: 5-9 working days (Monday to Friday) before the order arrives.

What is the return period?

  • You can return the goods within 30 days of receipt.

Contact information

Store name: Dala Rose
Company name: Sopro Marketing

Address: Salland 1, 1948 RE Beverwijk, Netherlands
KvK nummer: 73780049
BTW nummer: NL002388151B71

Phone: +31 6 14552223
Email:  info@dalarose.com

Monday to Friday | 09:00 – 17:00 (GMT)

Weekends | 11:00 – 16:00 (GMT)

We do our utmost to respond to questions within 24 hours.